Reduce errors, speed up cycle times, and keep systems under IT control. Built inside Microsoft 365 using Power Apps, Power Automate, Power BI, and SharePoint.
Go live for your first automation
Typical cut in manual steps for targeted workflows *
Client time needed for setup and approvals *
Window to show measurable savings
* Based on scope and current process complexity. We validate during discovery.
What you get
Power Apps • Power Automate • Power BI • SharePoint • Dataverse as needed
Validation, single source of truth, and controlled handoffs.
Automated steps and fewer back and forth loops.
Track labour hours avoided and rework avoided in one view.
Context: Unifonic faced slow response times and high manual effort managing customer communications across SMS, voice, and chat.
What we built: Power Apps and Power Automate workflows to centralize communications, automate engagement, and provide real-time dashboards.
Result: Manual work reduced, reporting time cut to minutes, task turnaround improved by 40%, and managers gained real-time visibility.
“The team helped us automate processes quickly, giving us real-time visibility and reducing manual effort.”
Mahmoud – IT Manager at Unifonic
Discovery and quick-win selection
Build the first automation
Go live and train
Scale and measure
Related Tech stack: Power Apps + Power Automate
Integrations: Microsoft 365 (Teams, Outlook, SharePoint)
* Active workflows: 1 active workflow at a time
Insights & Reporting: Monthly performance insights
Support: Email
Related Tech stack: (Launch plan) and Power BI + RPA (PAD)
Integrations: Microsoft 365 + internal systems
* Active workflows: Up to 2 active workflows in parallel
Insights & Reporting: Monthly performance insights
Support: Priority
For complex workflows
Related Tech stack: (Scale plan) and Power BI + Copilot Studio + AI-driven automation
Integrations: Microsoft 365 + internal + external systems
* Active workflows: Up to 3 active workflows in parallel
Insights & Reporting: Monthly optimization + AI-driven analytics
Support: Priority + direct chat + quarterly review
If we do not show measurable savings on the agreed KPI within 90 days from kickoff, you may opt out before the next billing period. Terms and scope apply.
We score candidates on impact and effort, then choose the one that proves value fastest with minimal disruption.
Only when the data model or security needs it. Many wins start with SharePoint and grow into Dataverse later.
We define a baseline for cycle time, error rate, and hours spent. The dashboard shows the change after go live.
We include training guides, short videos, and enablement sessions. The goal is adoption in week four.
Yes. Plans are month to month. You own the solutions inside your tenant.
Highly recommended, very dedicated team with excellent & timely support.
TopNotch has been great to work with. Their service is reliable, and the work is done to spec.
Fantastic service, Top quality service, and always available to help.
TopNotch Technology and Ehab's team delivered results that exceeded expectations.
Excellent communication and swift responses to issue resolution. Highly recommend