Transforming Production & Material Tracking with Microsoft 365 and Power Platform

Discover how Shreeji improved production accuracy, automated material planning, and gained real-time operational visibility using Microsoft 365 and Power Platform.

Shreeji

Challenge

Deep Hospitality faced growing challenges in handling guest bookings, inquiries, and service req

Shreeji managed production and material tracking using manual production sheets and disconnected registers for frames, doors, and architraves.

This setup made it difficult to track real-time production status, calculate accurate material requirements, and maintain visibility across teams. Data consolidation was manual, error-prone, and time-consuming, limiting scalability and timely decision-making.

uests across multiple touchpoints. 

Guests experienced delays, inconsistent responses, and limited visibility into their requests. Front-desk teams were overloaded with repetitive inquiries, while management lacked real-time insights into guest interactions and operational performance. 

Solution

TopNotch Technology implemented a Production & Material Tracking System integrated with SQL and Microsoft 365.

Production sheets, registers, and process tracking were digitized into a centralized platform built with Power Apps, Power Automate, and Power BI. Smart registers were linked to live production data, enabling real-time status updates, automated material planning, and role-based access.

Dashboards provided leadership with real-time insights into production progress, material usage, and approvals, supporting efficient and scalable operations.

Results (Business Outcomes)

Area
Before
After
Guest Response Time
Delays due to manual handling
60–70% faster response times with automated 24/7 chatbot support
Service Consistency
Inconsistent guest experiences
85–90% consistency across guest interactions and responses
Front-Desk Workload
High volume of repetitive inquiries
40–50% reduction in front-desk workload
Backend Visibility
Limited operational visibility
100% real-time visibility into guest requests and service trends via Power BI
Decision-Making
Reactive and data-limited
50–60% faster decision-making supported by data-driven insights

Conclusion

By digitizing production and material tracking, Shreeji replaced manual, disconnected processes with a centralized, real-time system. The solution improved accuracy, visibility, and operational efficiency while providing a scalable foundation to support future production growth.

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